Enterprises that fail to adapt to new technologies and continue to rely on legacy systems in a digital age are ensuring that they’ll be left behind sooner rather than later. These days, digital transformations are changing organizations every day, and they often result in improved business processes, better analytics, more convenient customer experiences, and much more. Business leaders in North America, and the rest of the world, need to realize the importance of adapting digital technology to gain better insights, empower employees, and reduce disruptions in the supply chain. When executed correctly, digital transformation has the capacity to improve your organization more than you believed possible. The need to adapt is also becoming more urgent, thanks to the rise in digital communication and the increase in employees working from home after COVID-19.
Digital transformation requires a deliberate strategy to implement correctly. This is no small feat, considering that it represents the integration of digital technology into all aspects of your business. It isn’t just about the technology, either. It’s also about the people in your business and how well-prepared they are to take advantage of new technology. Here are a few best practices to help you find a digital transformation strategy that suits your enterprise.
Implement the right technology for your needs.
Recent years have seen a staggering amount of technological advancements in fields like data science, artificial intelligence, blockchain technology, the Internet of Things (IoT), and many more. Instead of chasing every buzzword out there, you need to think about what technologies will produce the most business value for you as you plan your digital future.
If you frequently have disruptions on the manufacturing floor or in your supply chain, for example, you’d be advised to build IoT devices into your infrastructure. Such devices can include GPS trackers that help fleet managers plan the best routes for deliveries, cameras that can detect unusual activity on the factory floor, and even sensors that can detect unusual temperatures and odors. You can even trust inventory management to automation, thanks to systems that will automatically order new stock when products or parts are running low.
Prioritize making the most of your data.
Data is one of the most valuable resources available to any modern enterprise, but if your systems aren’t integrated, you won’t be able to keep it accurate and current. What use is yesterday’s data in a world where things can change in an instant? You’ll need full system integrations, so your previously disparate data sources can freely share information in a single source of truth. Advancements in machine learning make it possible to collect and analyze data from multiple sources in real-time, so you always have the best information available to inform your decision-making.
Being able to share data between systems also gives you the advantage of predictive analytics. For example, you can combine historical data on customer behavior with current data and automatically search for patterns and key trends. You can then apply the lessons found to predict future customer needs and behaviors, giving your organization an advantage in the market.
Find the right talent to guide the transition.
Not everyone is good with adapting to a massive change in a short amount of time. Before trying to implement your digital transformation initiatives, it’s important to choose leaders with a great deal of digital experience to guide the process and help employees see how your digital transformation benefits everyone. Automation can make practically any job easier, but you need to build the right skills for your employees to take full advantage. By framing your digital transformation journey as a process that everyone is going through together, you’ll have an easier time getting everyone up to speed on the new ways.